Contact Information

Need help? The Loom Collection customer support team is available to assist you.

Customer support

Email: support@loomcollection.store

You may contact us regarding:

• orders;
• payments;
• shipping;
• returns and refunds;
• products;
• technical issues;
• privacy and personal data.

How to receive faster assistance

If you are contacting us regarding an existing order, please include whenever possible:

• your order number;
• the name used to place the order;
• the email address associated with the order;
• a brief description of your request.

For damaged or incorrect products, you may also attach clear photographs showing the issue.

Official contact

Loom Collection
support@loomcollection.store